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FAQ
Common questions
Most submissions are processed in 2–5 minutes. Longer documents may take up to 10 minutes. You'll receive an email notification when your report is ready.
We accept PDF, Word (.doc/.docx), plain text (.txt), RTF, and HTML files. Maximum file size is 50 MB.
Tokens are submission credits. Each submission type costs a set number of tokens. You buy tokens in advance and use them when you submit — no monthly fees.
Yes. Each submission uses tokens from your balance. You can submit the same or different documents as many times as your balance allows.
Turnitin analyzes your document for characteristics of AI-generated text. The percentage shown reflects how much of the document may have been written by AI tools like ChatGPT.
Every similarity report contains a QR code and a unique verification URL. Anyone can visit that URL to confirm the report is authentic and unmodified.
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